Privacy Policy

The app and website (smallhours.app) are operated by RS Software, based in Australia. For any privacy question or request, contact us at hello@smallhours.app.

We only collect the information needed to run the app for you.

Account information. When you create an account we collect your email address, a display name, and a password (the password is hashed by our authentication provider and is never visible to us).

Content you create. The app stores the information you choose to enter, including your baby profile (such as birth date, gestational age, and weight), journal entries, photos you attach to entries, care and medical notes, appointments, milestones, and messages you post in your private family thread.

Family sharing. If you invite family members, the content you choose to share and the messages posted in the shared family thread are visible to the people who join using your invite. Invite codes are generated by the app.

Technical information. Like most apps, our hosting provider processes basic technical data such as device and connection information needed to deliver the service securely. We do not use third-party advertising or tracking software development kits.

Small Hours is used by parents and carers to record their own baby's journey. Any information about your baby is entered by you and controlled by you through your account. You decide what to record and who to share it with, and you can edit or delete it at any time.

• To provide the core features of the app and store your content.
• To create and secure your account and send essential service emails, such as confirming your email address or resetting your password.
• To enable family sharing with the people you invite.
• To keep the service safe, prevent abuse, and fix problems.

We do not use your content to show advertising, and we do not sell your personal information.

Your data is stored using Supabase, a hosting and database provider, on secure cloud infrastructure. Every record is protected by row-level security so that you can only access your own data and the data shared with you. Photos and other files are kept in private storage and are served through short-lived signed links rather than being publicly accessible.

We use industry-standard measures to protect your information. However, no method of transmission or storage is completely secure, so we cannot guarantee absolute security.

We share your information only in these limited situations:

• With family you invite, who can see the content and messages in your shared family thread.
• With service providers that host and run the app on our behalf (such as our database, storage, and email providers), only to the extent needed to operate the service.
• When required by law, for example to comply with a valid legal request or to protect the rights and safety of users.

We never sell your personal information to third parties.

You can view, edit, or delete your content at any time inside the app. You can also delete your entire account from within the app, which removes your profile and associated content. Depending on where you live, you may have additional rights to access, correct, or request deletion of your personal information. To make such a request, contact us at hello@smallhours.app.

We keep your information for as long as your account is active. When you delete your account, we delete your profile and associated content, except where we are required to keep certain records to comply with the law.

Small Hours is intended for use by parents and adult carers, not by children. We do not knowingly create accounts for children. Records about a baby are entered and managed by the responsible adult who owns the account.

Small Hours helps you record and understand your baby's journey, but it is not a medical device and does not provide medical advice. Always follow the guidance of your care team for any medical decision.

We may update this policy from time to time. When we do, we will change the "last updated" date above and, where appropriate, let you know in the app.

If you have any questions about this policy or your data, email us at hello@smallhours.app.